What does BPO stand for/ Meaning of BPO
BPO stands for Business Process Outsourcing, most of the US, Europe and Australian companies are outsourcing there Operations to India to get best productivity at lower cost. Most of the BPO's deal with IT, Sales, Customer Service, Research and Accounts & Finance back office work.

BPO2
BPO2 means Business Process Optimization and Outsourcing.

KPO
KPO stands for Knowledge Process Outsourcing, KPO is another kind of outsourcing which consist of knowledge and information related work, again we get most of the business/ processes from US, UK and Austraila. This work is carried out by highly skilled/ expert staff and deals with research work too.

EPO/ESO
EPO stands for Engineering Process Outsourcing.
ESO stands for Engineering Services Outsourcing.

What is BOSS? BOSS stands for Burn-Out Stress Syndrome. BOSS syndrome is seen very commonly among young people working in call centers. The symptoms of this syndrome include chronic fatigue, insomnia and complete alteration of 24-hour biological rhythm of the body. Gastrointestinal problems are inevitable for those working at nights as the body is put under chronic stress. A potentially fatal increase in heart rhythm can result in severe chronic gynecological problems in women and sleep disorders in both men and women. Guidance about physical and mental coordination to meet the demands of a call center job is necessary.

Wow !! i mean this basics of BPO are a good point to start off ahead with, Im exploring my way into the world of BPO and what else to start off than these basic definitions, i think they give me a clear idea of what to start with.

There is one thing i would still want to know. Im still confused about KPO, the definition here is perfect, but i think i would still need an example to make myself more clear about it. thanks in advance.

EPO is a kind of BPO which has its roots with the manufacturing department of the firm right ?
I just want to confirm this as I am a little confused on this part. Rest is just very clear and I am very thankful to you on this behalf.

I was actually aware of BOSS, as i have no BPO experience but i do have some friends who work in a call center and they are like very stressed out and stuff, and when i see them having a chill day at home n relaxing at home, seems like they are in heaven.

I was going through an article about a call center being developed in the outskirts of mumbai, and i came across these terms out of which some have already been explained in this post, can someone explain the rest please. "HRO, RPO, EPO, ESO"

RPO - Recruitment Process Outsourcing is a kind of BPO service where an employer can seek for a third party contractor to do all the recruitment activities and transfer all its resources there to that firm.

HRO (Human Resource Outsourcing)

HRO is the same kind of BPO service as the RPO, just in this case, HRO is a broad category of services provided to the third party firm, where all the details of the employees, recruitment and hiring and firing procedures are handed over to that firm.

Hi,
BPO stands for Business Process Outsourcing. Major corporations in the US and Europe are outsourcing their back office operations to India to save costs. E.g. employee payroll is maintained in India for their employees worldwide. Although these jobs usually are not directly IT-related, their data-based orientation often means that they require IT departmental support to be successfully outsourced.

Thanks

NelsonHall defines BPO as the outsourcing of business functions or processes, such as procurement, to a third party. In these contracts the provider is responsible for performing and managing the outsourced function or process on behalf of the customer. ...