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1st April 2011, 04:40 PM

helios

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Call Center Calls

How agents handle telephone calls in call center?

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4th April 2011, 07:54 PM

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Just like you answer telephone calls at your home, office or cell the only difference is they wear headset (headset is the fevicon of this forum). There are two type of phones which are AVAYA and CISCO.

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