Hello,
http://www.tyfinc. is also a Business Process Outsourcing Company offers high quality and cost effective call center services and all aspects of Accounting, IT and BPO services.
Taking You Forward, Inc. is a Business Process Outsourcing (BPO) Company located in Mandaue City, Cebu, Philippines. Our founding principles are order, discipline, and control. We have grown fast over the years, however, in the process of growing we have kept our business processes intact to ensure that we continuously provide excellent service to our partners. As a premier provider of BPO services in the Philippines, our organization is managed by a group of dynamic people who exceed the status quo, improving the business to be more effective and more efficient for the benefit of our clients.
Our partnership Philosophy is “WE are YOU and YOU are US” – which explains why we can easily adapt to the mission and vision of our partners and work with them in pursuing industry leadership.
We center on service excellence, innovation, growth, leadership and success. We are consistent in all these areas because of our professionalism, commitment and value proposition.
We practice Transparency, Honesty and Integrity in all of our dealings at all times. No hidden charges, no hidden provisions, no surprises.
To date, we cover Australia, North America, UK, Middle East and Asia Pacific. We capitalize on our strengths in delivering excellent services. Our business units covers four (4) major areas, that is, Customer Care, Sales, Technical Support and back-office services through the following:
• We maintain a pool of highly qualified and professional agents through our performance based platform, periodic training programs, human resources development, and skill settings.
• Highly qualified and competitive business process integrators and project planners
• Strong global market presence
• State-of-the Art IT and IS facilities and Sustainable seating capacity.
OUR MANAGEMENT TEAM
TYFI management methodology shies away from managing the status quo. With a team of highly qualified business planners led by an Australian Executive Management, we execute better solutions because of non-stop innovation. We are strategic and focused and the way we manage projects complies with the four principles of project management on project initiation, project planning, project execution and project closure. Our business processes are always updated to keep up with the challenge of the ever growing business process outsourcing.